Privacy Policy — Enlumen

Introduction

Enlumen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

We collect information that you provide directly to us, including:

Account information (email address, name)
Device connection credentials (OAuth tokens for connected devices)
Device data (energy usage, temperature readings, charging status, solar production)
Usage data (how you interact with our app and services)

We also automatically collect certain information, including:

Device and browser information
IP address and location data
Usage patterns and analytics

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Optimize your home energy usage
Send you updates and notifications about your energy systems
Communicate with you about your account and our services
Analyze usage patterns to improve our platform
Comply with legal obligations

Data Sharing

We do not sell your personal information. Ever.

We may share your information only in the following circumstances:

With your consent
With service providers who help us operate our platform
To comply with legal obligations
To protect our rights, privacy, safety, or property

Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data is encrypted in transit and at rest. Device credentials are stored in encrypted vaults with strict access controls.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Delete your account and associated data
Export your data
Opt out of marketing communications

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and data at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].